Privacy Policy

Who we are

Our website address is https://joysportwear.com/
Joybikini is a custom swimwear manufacturer. We work with brands, designers and wholesalers to develop and produce private-label swimwear collections. This privacy policy explains how we collect, use and protect your personal information when you visit our website or contact us through it.

Comments

Our website is mainly used for business enquiries and does not currently allow visitors to publish public comments.

If we enable comments in the future, we may collect the data shown in the comments form, together with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After your comment is approved, your profile picture would be visible to the public in the context of your comment.

Media

If you upload files or images to the website (for example, when sending us design references, logos or tech packs), you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data from images displayed on the site.

Cookies

We use cookies and similar technologies to operate our site, understand how it is used and improve our marketing.

Essential cookies – Needed for basic website functions such as security, load balancing and form submission.
Preference cookies – Used to remember your settings (for example, language or form preferences) so that you do not have to re-enter them.
Analytics cookies (Google Analytics 4) – We use Google Analytics 4 (GA4) to collect information about how visitors use our site, such as which pages are visited, how long visitors stay and general geographic area (based on IP). This helps us analyse website performance and improve our content and services.
Advertising cookies (Google Ads) – We use Google Ads to run online advertising and measure the effectiveness of our campaigns. Google Ads may use cookies and similar technologies to deliver ads, limit how often you see an ad and understand what happens after you interact with an ad.

We also use Google Search Console (GSC) to monitor website visibility and performance in Google Search. GSC provides us with aggregated information about search queries and indexing; it does not allow us to identify individual users, but Google may process technical and usage data to provide these reports.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Some features of the site may not function correctly if certain cookies are disabled. For more information about how Google uses data, please see Google’s own privacy and cookie policies.

Our site does not currently provide public user logins or accounts, so the login-related cookies described in the default WordPress template do not apply.

Embedded content from other websites

Pages on this site may include embedded content (for example videos, images, or widgets). Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website. We recommend that you review the privacy policies of those websites.

Contact forms and enquiries

When you submit a form on our website (such as a “Get a Quote”, “Contact Us” or sample request form), we may collect information including:

Brand name and company details
Your name
Country/region
Email address and telephone/WhatsApp number
Order details, quantity (MOQ), preferred fabrics, styles and any message you provide
Files you choose to upload (for example, design sketches, tech packs or logos)

If you contact us directly by email or via a WhatsApp link on the site, we will receive the information you choose to send us (such as your name, contact details and project description).

We use this information to:

Respond to your enquiry and provide quotations
Communicate with you about potential or existing orders
Prepare samples and production proposals
Improve our services and maintain internal records

Your enquiry may be stored in our website database, email system and/or CRM tools that we use for customer management.

Who we share your data with

We do not sell your personal data. We may share your information with:

Our website hosting provider and IT service providers, who help us operate, maintain and secure the site
Email and communication service providers, when we reply to your enquiry or send business correspondence
Google Ireland Ltd. and its affiliates, as the provider of Google Analytics 4, Google Ads and Google Search Console, which process technical and usage data on our behalf for analytics and advertising purposes
Professional advisers (such as accountants or lawyers) where necessary for business or legal reasons
Public authorities or regulators if required by law

These third parties are only given the information they need to perform their services and are expected to protect your data.

How long we retain your data

Enquiry and contact form data: We generally keep enquiry records and related emails for up to 2 years, or longer if needed for ongoing projects, contracts or legal obligations.
Technical logs and analytics data: Retention periods depend on our hosting and analytics providers (including Google) and are kept only as long as necessary for security, troubleshooting and statistical purposes.

As we do not provide public user accounts or comments at this time, the comment and user-profile retention rules in the default WordPress template do not apply.

What rights you have over your data

Depending on your location and applicable law, you may have the right to:

Request access to the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Request deletion of your personal data, where we are not required to keep it for legal or legitimate business reasons
Object to or restrict certain types of processing
Withdraw consent where processing is based on your consent

If you would like to exercise any of these rights, please contact us using the details in the “Contact information” section below. We may need to verify your identity before responding.

Where your data is sent

Our website is hosted by third-party providers and may be accessed from, or processed in, countries outside your own.

Data processed by Google Analytics 4, Google Ads and Google Search Console may be transferred to and stored on Google servers located in various countries. Google states that it applies appropriate safeguards when transferring data internationally.

We may also use automated tools such as spam detection, security services and email filtering. Where visitor data is checked through these services, it may be processed by those third parties solely for the purpose of protecting our website and systems.

Contact information

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Joybikini
Email: mia@joybikini.com
Website: https://joysportwear.com/